Quality assurance

Smartcat provides you automated quality assurance. Translations are checked for various errors involving spelling, punctuation, terminology, formatting and consistency with the translation memory while the translators are working in the editor. If an error is detected, a warning is displayed with a description of the error. It is also possible for project managers to view or download a QA report.

Setting Up Quality Assurance

You can set up quality assurance when creating a project, or later on.

At the second step of the project creation process (Settings), after you have uploaded files for translation and setup project parameters like languages and deadlines, you can change quality assurance settings on the Quality Assurance tab in the Advanced Settings.

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There are 3 levels of error criticality:

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The default option (Notify me about errors) will display a warning (yellow triangle) in the editor if the system detects an error in the translation. 

If certain kinds of error warnings distract you or do not apply to your project, you can disable them by selecting the Ignore errors option.

And if you want to specify that a certain kind of error is critical, opt for Require error correction. When the kind of error specified is detected in the translation, the system will display the critical error symbol (red triangle) and will not allow the segment to be confirmed until the error is corrected.

 If the project has already been created, on the Projects tab simply click on the line containing the project name and press the Settings icon. You can also access the settings options on that project page.

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In the dialog box that appears, select Set Up Quality Assurance in the General Information tab.

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In the new window, change the QA settings by unticking or ticking checkboxes next to the error type that you want the system to check. You can designate errors as critical by ticking the checkbox on the far right. To perform a QA check based on the new options, use the switch "Check all project documents for errors after the new settings are applied" at the bottom. Click Apply.

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The error "Target exceeds the character length limit" and all errors connected with tags are critical by default and cannot be disabled.

Using Quality Assurance When Working with a Text

If a non-critical error is detected in a segment, a yellow icon appears in the status column (on the right) for that segment. To see what errors were found in the current segment, hover the cursor over the yellow icon or click on it to open the QA Check tab under the editing space.

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The checks run automatically, so some errors may turn out to be false positives. In such cases, you can check the Ignore box next to the error description in the QA Check tab to hide the yellow warning icon, or simply pay no attention to the warning icon.

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Note: The option to ignore a QA error is only available to the project participants who have been assigned a translation task. Project managers cannot select that option.

Tip: It is good practice to ask the translators to clear all the warnings in a file by either correcting the errors or ignoring false positives before they mark the task as done. Very often, the project manager will not speak the target language and will not be able to determine if warnings that have been left in the document are not real errors.

If a spelling error is detected in the translation, it will be immediately underlined. Right-click the misspelled word to select a replacement, or add an exception to the spellcheck dictionary. You can add, edit and remove exceptions using the  button in the toolbar.

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The system also checks terms using the associated terminology database, but takes morphology into account. This means that terms translated correctly but using a word form other than in the glossary (for example, a different tense or number) will not be regarded as errors, and you will not be distracted by false positives.

Project Quality Reports

To run a QA check or create a QA report for a project, go to the project page by selecting the Go to project button.  It will appear next to the project name in the Projects tab when you hover with the cursor over the project name:

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On the project page, select the QA Check button located right under the project name in the Files tab.

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In the window that opens, you will see the list of all errors detected in the project. If you wish to check only some specific documents, check the boxes next to their names.

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The errors are grouped by type. You can drill down each error type to display sub-types and the segments where these errors occur. To correct an error, follow the Go to segment link to open the file in the editor and place the cursor in the segment to be corrected  or find the segment by the number specified in the report to the right of the error.

To rerun the check, press the Run a check button.

If you need to save a copy of the error report to your computer, select Download. Smartcat will generate an Excel spreadsheet with information about the errors found in the file and a link to open the editor from within Excel to speed up corrections. 

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