Ordering your Smartcat Prepaid Mastercard

Smartcat Mastercard is a debit card you can use for making online and offline purchases or withdrawing cash from any ATM worldwide where the “MasterCard”, “Maestro” or “Cirrus” marks are displayed.

How to order your Smartcat Mastercard

  1. Request a custom registration link to the ePayments website by contacting our support teamPlease note that ordering a Smartcat Mastercard using your existing ePayments account isn’t possible.
  2. Create a personal account by following the link provided by our support team.
  3. Verify your account.

    To confirm your identity, upload a photo or scan of any of the following documents:
    1. Internal passport (main page with photo)
    2. Foreign passport (main page with photo)
    3. ID card or proof of identity (both sides)
    4. Driver’s license (both sides)

To confirm your address, upload a photo or scan of any of the following documents:

    1. A utility bill
    2. A bank statement or credit card statement (with transactions)
    3. A certified tenancy agreement (all pages)

Learn how to verify your account

Once your account has been verified, you will receive an email notification.

  1. Order your Smartcat Mastercard by taking the following steps:
    1. Under “Cards and Accounts” click on the “+” button. Specify your delivery address by selecting the address you entered during registration.
    2. Select your preferred delivery method.
    3. Enter your 3D Secure password. You can use it to confirm transactions should you not be able to receive confirmation codes on your phone. Make sure to keep your 3D Secure password safe.
    4. If you have selected express delivery, you will need to pay it at the following step using your ePayments wallet, PayPal or any available credit or debit card.
    5. Congratulations, you have just ordered your Smartcat Mastercard! It will be issued and mailed to the address you provided in the next 3 business days.

Find answers to your questions regarding the account verification process, the ordering process and the terms of delivery in ePayments Help Center.

Learn how the Smartcat Mastercard works