If you believe your profile has been hidden from search results in error, you can appeal by sending an email to firstname.lastname@example.org.
Freelancers whose profile was hidden cannot receive invitations to new projects from Smartcat customers.
However, they’re still able to:
- Work for clients who previously hired them and are satisfied with the quality of their work
- Use the Editor to work on projects they got from customers outside of Smartcat
- Invoice their current clients
- Receive payment for projects they have completed
The restriction will be lifted if:
- We review the appeal and find that the negative reviews were unfounded
- The freelancer receives two new positive reviews from their current clients